In pre-crisis Estonia a discount was almost a foreign concept. Ten percent off might be given, but then only, it sometimes seemed, if you were a blood relative of the business owner or had once saved his life in an armed conflict.
Now, around 25 deal-of-the-day websites are bringing the discount culture to the market with discounts of up to 75 percent off regular prices. But how much discounting can one tiny market endure?
Seeds in America
It all started with Groupon, a portmanteau derived from “group coupon.” The US company was founded in 2008 to offer daily internet discounts of up to 90 percent on goods and services. And it’s been well received by consumers: the financial media has speculated that Groupon will set a new speed record for hitting a billion dollars in gross sales.
It was Cherry.ee who first brought the product to Estonia, albeit with a model modified for local market conditions. Cherry’s marketing director Martin Kõiva says his company tries to keep the average discount at 50 percent. Discounts are rarely less than that, unless the product or service is “something big,” as Kõiva characterizes it.
Something big would be direct flights on Estonian Air, which have been offered through Cherry at a 40-percent discount. Discounts in Estonia don’t routinely approach the American 90 percent, though sometimes they do stretch to 75 percent.
The broker’s commission also differs from the American version. “Groupon always takes 50 percent,” said Kõiva, “and ours is a lot less.” In the deal-of-the-day model, website operators earn money only when their clients’ products sell. Ingvar Kupinski, CEO of Cherry’s competitor Deal24, a German-backed venture in Estonia, says 20 to 25 percent is the average commission in Estonia. “And it’s less in Latvia, and in Lithuania even less than that.”
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